Help when you need it.
From first setup and moving your products across, to the day to day questions that come up at the counter, the PharmacyPOS team is here to help.
Phone support is best to deal with your support fastest.
Answers to start with.
How do I get set up on PharmacyPOS?
Contact our sales department. Have a demo if you want one and then we setup your system when you discuss your needs with sales. Our support team will guide you through the setup process.
Can you move my existing products across?
PharmacyPOS can upload the products via a CSV file. if you have a copy of your products then you can upload them in one go. Talk to support about getting this done and we will help you through the process.
What happens if the internet goes down?
If your internet goes down. PharmacyPOS will continue to work with full offline mode working. When the Internet comes back online everything syncs up. You dont need to do anything.
How do I reach support in a hurry?
Give us a call. Calling is quickest way to get support. Email or use our ticket system withing the PharmacyPOS app.
We can help you on screen.
Download our remote support tool and our team can connect to your till to help you directly.
Not up and running yet?
Book a demo and we'll walk you through PharmacyPOS on your own counter.